Shipping policy

Shipping Policy

At PureAura, we are committed to delivering your order quickly and safely.


Shipping Locations

We currently ship to:

πŸ‡¨πŸ‡¦ Canada
πŸ‡ΊπŸ‡Έ United States


Processing Time

Orders are typically processed within 1–3 business days.

During high-demand periods, processing may take slightly longer.


Estimated Delivery Times

Estimated delivery times after processing:

  • Canada: 5–10 business days

  • USA: 4–8 business days

Delivery times may vary based on location, weather, or carrier delays.


Shipping Costs

Shipping costs are flat, $1.99 for Canada and $4.99 for US.

We also offer free shipping on orders over:

  • $79 CAD (Canada)

  • $59 USD (USA)


Tracking Information

Once your order has shipped, you will receive a tracking number by email.


Incorrect Address

Please ensure your shipping address is correct at checkout.
PureAura is not responsible for packages delivered to incorrect addresses entered by the customer.


Lost or Delayed Packages

If your package appears delayed or lost, please contact us and we will assist you in tracking your shipment.